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Assistant Manager - Agency Business Associates

Assistant Manager - Agency Business Associates

ConfidentialPune
30+ days ago
Job description

A Position Overview

Position Title

  • Assistant Manager - Agency Business Associates

Department

  • NA
  • Level / Band

  • NA
  • B Role Summary

  • Ensuring company policies are followed.
  • Optimizing profits by controlling costs.
  • Hiring, training, and developing new employees.
  • Resolving customer issues to their overall satisfaction.
  • Maintaining an overall management style that follows company best practices.
  • Providing leadership and direction to all employees.
  • Ensuring product quality and availability.
  • Preparing and presenting employee reviews.
  • Working closely with the store manager to lead staff.
  • Overseeing retail inventory.
  • Assisting customers whenever necessary.
  • Organizing employee schedule.
  • Ensuring that health, safety, and security rules are followed.
  • Ensuring a consistent standard of customer service.
  • Motivating employees and ensuring a focus on the mission.
  • Maintaining merchandise and a visual plan.
  • Maintaining stores to standards, including stocking and cleaning.
  • Completing tasks assigned by the general manager accurately and efficiently.
  • Supporting store manager as needed.
  • C Key Result Areas

  • Ensuring company policies are followed.
  • Optimizing profits by controlling costs.
  • Hiring, training, and developing new employees.
  • Resolving customer issues to their overall satisfaction.
  • Maintaining an overall management style that follows company best practices.
  • Providing leadership and direction to all employees.
  • Ensuring product quality and availability.
  • Preparing and presenting employee reviews.
  • Working closely with the store manager to lead staff.
  • Overseeing retail inventory.
  • Assisting customers whenever necessary.
  • Organizing employee schedule.
  • Ensuring that health, safety, and security rules are followed.
  • Ensuring a consistent standard of customer service.
  • Motivating employees and ensuring a focus on the mission.
  • Maintaining merchandise and a visual plan.
  • Maintaining stores to standards, including stocking and cleaning.
  • Completing tasks assigned by the general manager accurately and efficiently.
  • Supporting store manager as needed.
  • D Reporting

  • NA
  • E Skills Required

    Technical

  • NA
  • Behavioral

  • Essential
  • Leadership
  • Customer service
  • Inventory management
  • Training
  • Cost control
  • Employee motivation
  • Incumbent Characteristics

  • Essential
  • NA
  • Desired
  • NA
  • Qualification

  • Graduate / Post-Graduate
  • Experience

  • NA (Assumed 3-5 years in a similar leadership or management role)
  • F Basic Competency

  • NA
  • Disclaimer

    This Job Description is indicative in nature. The duty list / Goal Sheet provided to you can vary from the aforesaid in view of Organizational need / requirement from time to time.

    Skills Required

    Customer Service, Inventory Management, Cost Control, Leadership, Training

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    Assistant Manager • Pune

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