Data Management Manager

Role : Data Management Manager

About Amgen

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.

About The Role

Role Description :

The Commercial Data Management Manager will be responsible for managing the execution of the Data Platforms Operations in partnership with the Technology team, driving continuous innovation, operational excellence, and cost efficiencies. The manager will oversee execution of features aligned with one or more of our Data Platform product teams and work with the global team and functional partners to implement additional capabilities to the platform aligned with business objectives. Also, the manager will partner with the Senior Manager, Data Platforms to initially focus on the transition efforts from the vendor teams, building a highly talented and data-focused team in our Innovation Center in India. You will also be responsible for partnering with our Amgen Technology partners and peer teams in the US and India to plan, design and implement large and strategic Data enabling programs.

Roles & Responsibilities :

Execution of Data-Enabling Features in Product Teams

• Lead and oversee prioritization, execution and deployment of features in one of our Commercial Data Platforms Product teams aligned with standard operating procedures
• Lead various stages of SDLC as a member of the Data Management Operations teams – including requirements gathering sessions with stakeholders across the US Commercial Organization (including Incentive Compensation, Field Reporting, Forecasting, Secondary Analytics), design, testing and documentation in partnership with the Technology teams in a Product Team setting.
• Partner with peer teams in the US and technology teams to review requests, design solutions, estimate effort and prioritize requests in assigned Product backlog
• Communicate with stakeholders through various stages of the SDLC and ensure alignment with stakeholders, and management on effort, solution, timelines and expectations
• Accountable for ensuring governance processes are followed and appropriate system testing, User Accepting Testing (UAT) are done and documentation is set up to ensure traceability through the lifecycle of deployment
• Responsible for working with syndicated data sets including IQVIA data – DDD, Xponent, ELAAD, etc., Digital Marketing data sets including Patient and Physician level data sets and internal data sets like HR data, Call Activity data from CRM systems, Patient Hub data to set up and enable HCP & Patient centric connected data sets for our stakeholders
• Build connected data products for Amgen's Commercial Data and Analytics function leveraging data sets mentioned above that enable insights around Prescriber & Patient behaviour & engagement patterns to support more efficient targeting algorithms
• Manage the Big Data platform infrastructure (Built on AWS tech / Airflow for Data storage and orchestration and Databricks for processing) – including access to the platform, platform costs, ad hoc capabilities for users, data quality, etc.
• Partner with the US teams and Technology teams to evaluate and implement tools and technologies to support the future state of the platform including Automated Anomaly detection, Automated document generation, Bots against data, Searchability of data assets, LLM models on data and documents and other Gen AI capabilities
• Partner with the Technology teams and direct line management to implement processes to monitor system health, set up alerts for anomalies and implement steps to proactively remediate areas of concern on the infrastructure front
• Partner with peers across our four pillars – Master Data Management, Data Platforms, Patient Data Management, Data Acquisition & Governance to ensure alignment on solutions implemented for stakeholders
• Identify and highlight roadblocks, process gaps, and resourcing needs to the Leadership team as part of continuous improvement efforts.
• Identify opportunities for continuous improvement and highlight to direct line management and strategize roadmap for deployment

Manage Work Transition and Insourcing

Facilitate Cross-Team and Organizational Engagement and Alignment

Basic Qualifications and Experience :

Functional Skills : Must-Have Skills :

Good-to-Have Skills :

Soft Skills :

Ready to Apply for the Job

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GCF Level

GCF Level 05A

Career Category

Sales and Marketing Ops

Position Type

Full time

Skills Required

Data Analysis, Data Profiling, Databricks, Data Modelling, Data Architecture, Python, Sql, Aws