Senior Manager, Business Continuity & Crisis Management

About Tekion :

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers / dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

We are seeking a highly skilled and motivated Senior Manager BCP / DR to lead and manage our Business Continuity Planning (BCP) and Disaster Recovery(DR) program while also serving as a hands-on individual contributor. This role is critical to ensuring the organization’s resilience against disruptions, including natural disasters, cyberattacks, and operational failures. The successful candidate will drive the BCP program by developing strategies, policies, and plans, while also executing key tasks such as risk assessments, testing, and recovery operations. This position requires a blend of strategic vision, technical expertise, and operational execution to safeguard our business operations and IT systems.   Responsibilities & Deliverables :

Program Leadership (BCP / DR Program Driver) :

• Develop and Maintain BCP / DR Strategies : Lead the design, implementation, and continuous improvement of the organization’s BCP and DR strategies, ensuring alignment with industry standards (e.g., ISO 22301, NIST 800-34) and regulatory requirements (e.g., GDPR, DPDP Act for India-based operations).
• Policy and Governance : Create and update BCP / DR policies, procedures, and frameworks to ensure comprehensive coverage of all critical business functions and IT systems.
• Stakeholder Collaboration : Work closely with cross-functional teams (e.g., IT, security, operations, HR, finance, Legal) to identify critical processes, dependencies,and recovery priorities, fostering a culture of resilience across the organization.
• Training and Awareness : Develop and deliver BCP / DR training programs for employees, ensuring all staff are prepared to respond to disruptions effectively.
• Program Reporting : Provide regular updates to senior leadership on the status of the BCP / DR program, including risk assessments, test results, and improvement plans.
• Vendor Coordination : Manage relationships with third-party vendors (e.g., cloud providers like AWS, DRaaS providers) to ensure external dependencies are accounted for in BCP / DR plans.

Individual Contributor (Hands-On Execution)

Qualifications :

Education : Bachelor’s degree in Information Technology, Computer Science, Business  Administration, or a related field. A master’s degree or certifications like CBCP (Certified Business Continuity Professional), DRCS (Disaster Recovery Certified Specialist), or CISM (Certified Information Security Manager) are preferred.

Experience :

Technical Skills :