Roles & Responsibilities :
- Lead, mentor, and manage a team of LXDs and Sr. LXD
- Oversee end-to-end project execution, ensuring quality and timely delivery
- Collaborate with clients, SMEs, and internal teams to gather inputs and align on objectives
- Drive the content strategy and ensure instructional alignment with business goals
- Review and sign off on final content for instructional accuracy, tone, and completeness
- Design scalable learning solutions using varied modalities (eLearning, video, microlearning, etc.)
- Ensure adherence to brand guidelines, learning standards, and visual identity
- Manage multiple projects simultaneously and balance competing priorities
- Perform effectively under pressure and meet tight deadlines without compromising quality
- Implement and monitor quality assurance processes across content development stages
- Identify and correct errors related to structure, formatting, grammar, and instructional design
- Collaborate with teams to address quality issues, incorporate feedback, and uphold content excellence
- Address learning gaps with innovative and user-centric solutions
- Provide feedback, resolve issues, and improve processes through stakeholder collaboration
- Showcase subject-matter expertise when needed to support learning solution development
- Promote continuous improvement and maintain a high bar for learner experience
Key Skills :
Strong attention to detail and editing skills aligned with brand and quality standardsA deep understanding of instructional design principles and adult learning theoriesStrategic planning, execution, and a solution-oriented mindsetExcellent written and verbal communication skills, including editorial precisionAbility to facilitate client-SME discussions and manage stakeholder expectationsConfident presenter and communicator on business-aligned learning outcomesExpertise in multiple learning modalities to solve diverse business problemsAbility to adapt content for various cultural, technical, and business needsCollaborative, feedback-driven, and skilled at coaching content teamsTime management and multitasking in high-paced, deadline-driven settingsOpen to iteration based on client feedback and quality assurance reviewsStrong eye for visual composition and content flowQualification
Graduate in any discipline; relevant certifications preferred.Minimum 8 years of experience in instructional design or learning experience designPrior experience leading teams of IDs and LXDs.Proven ability to develop scalable learning solutions for global audiences.Familiarity with localization, regionalization, and translation adjustments for diverse markets.Excellent communication skills with experience in managing global stakeholders.Skills Required
Content Strategy, quality assurance processes , Video, Strategic Planning, Localization