Job Title : Partner Relationship Manager
Location : Chennai
Company : Doorush
Salary Range : ₹15,000 – ₹30,000 per month
Job Type : Full-time
About Doorush
Doorush is a fast-growing home services platform that provides maids, cooks, and quick-help services within 10 minutes . We are rapidly expanding across Chennai and other regions, onboarding high-quality partners and ensuring a seamless experience for both users and service providers.
Role Overview
We are looking for a Partner Relationship Manager who will be responsible for acquiring new partners, onboarding them into the platform, managing their performance, and ensuring they deliver high-quality service.
This role directly impacts customer experience and operational efficiency.
Key Responsibilities 1. Partner Acquisition & Onboarding
- Identify and recruit new service partners (maids, cooks, helpers, quick-help workers).
- Conduct interviews, verify documents, and ensure eligibility criteria are met.
- Explain Doorush policies, pricing, incentives, and service quality expectations.
- Guide partners through app usage, training, and setup during onboarding.
2. Partner Management & Support
Be the primary point of contact for all partners in your assigned zone.Resolve partner issues, grievances, or operational challenges quickly.Monitor partner attendance, performance, and service quality.Conduct regular follow-ups with existing partners to maintain strong relationships.3. Performance & Compliance
Ensure partners follow Doorush guidelines, SOPs, and customer service standards.Track partner ratings, cancellation rates, and user feedback.Identify low-performing partners and provide coaching to improve.4. Operations & Coordination
Coordinate with internal teams (operations, support, tech) for smooth partner functioning.Help maintain partner availability during peak demand.Support in managing daily service operations and field tasks when required.Required Skills & Qualifications
1–3 years of experience in operations, partner / vendor management, or field sales (freshers with strong communication can also apply).Strong interpersonal and communication skills.Good understanding of app-based platforms (Swiggy, Zepto, Urban Company, Ola style operations).Ability to work on the ground and interact with partners daily.Problem-solving attitude and high ownership mindset.Basic knowledge of Google Sheets, WhatsApp, and CRM tools.Personality Traits We're Looking For
Friendly and empathetic communicator.Street-smart and good with people.Strong follow-up discipline.Ability to handle pressure and fast-moving operations.Trustworthy and responsible.Benefits
Competitive salary ₹15,000 – ₹30,000 per month .Travel allowance + performance incentives.Career growth opportunities within Doorush operations team.Chance to be part of a fast-scaling startup.How to Apply
Interested candidates can send their resume to [HIDDEN TEXT]
or contact +91 8220138321 for more details.Skills Required
CRM Tools, Operations, Vendor Management, google sheets , Partner Management, Field Sales