Executive Education - Program Delivery Manager

As a Program Delivery Executive , you will be the face of XED for participants, faculty, and corporate partners. You will manage the end-to-end delivery of executive education programs, ensuring flawless execution, exceptional participant experience, and alignment with client expectations. This is a customer-facing, high-touch role that blends event management, stakeholder coordination, and operational precision.

Key Responsibilities

• Program Planning & Coordination
• Liaise with faculty, clients, and internal teams to finalise program schedules, session formats, and logistics.
• Prepare and circulate program materials, agendas, and communications.
• On-Ground Program Delivery
• Host and manage sessions, ensuring smooth flow of events and adherence to timelines.
• Coordinate venue arrangements, catering, AV setup, and other event essentials.
• Serve as the primary point of contact for participants and faculty during the program.
• Stakeholder Engagement
• Build rapport with participants, faculty, and client representatives to ensure satisfaction.
• Capture feedback and relay insights to improve future programs.
• Operational Excellence
• Maintain accurate program documentation, attendance records, and post-program reports.
• Ensure compliance with XED's quality standards and brand guidelines.

Qualifications

Must have skills

Good to have skills

Show more

Show less

Skills Required

Operational Excellence, Stakeholder Engagement, Event Management, Ms Office Suite