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Australian Telecom Process – Customer Service

Australian Telecom Process – Customer Service

ConfidentialMumbai, Mumbai City, Thane
12 days ago
Job description

We are hiring for an International BPO – Customer Service with Upselling role in Thane, Mumbai . This is an excellent opportunity to work with a leading Australian Telecom process , providing customer support while engaging in value-based upselling.

Location : Thane, Mumbai (Work from Office)

Role : Customer Service Executive – Australian Telecom (Voice Process)

Salary : Competitive, based on experience + attractive incentives

Shift : Australia Shift – 3 : 00 AM to 3 : 00 PM (any 9 working hours)

Work Days : 5 days working, 2 rotational week-offs

Key Responsibilities

  • Handle inbound calls for Australian telecom customers
  • Provide excellent customer service by resolving queries and concerns
  • Recommend and upsell telecom products and services to customers
  • Maintain accuracy in customer records and ensure satisfaction
  • Work towards achieving sales and service targets

Candidate Requirements

  • HSC / Graduate (Experienced candidates with minimum 6 months of customer service experience)
  • Excellent English communication skills – both spoken & written
  • Prior BPO experience preferred (customer service / upselling / telecom domain)
  • Willingness to work in Australian shifts
  • Strong interpersonal and persuasion skills
  • Why Join

  • Opportunity to work with a global telecom leader
  • Fixed salary + high incentives on upselling performance
  • Paid training and career growth opportunities
  • Professional and supportive work environment
  • Apply Now – Send your resume to [HIDDEN TEXT] or call 8369871512

    Build your career with a global telecom brand – Customer Service + Upselling awaits you!

    Regard,

    Shawn Pinto,

    Vibrantzz Management Services.

    Skills Required

    Bpo, Customer Service, Upselling, Australian Process, Telecom, Cse, Csr, Customer Care, International Bpo, Call Center

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    Customer Service • Mumbai, Mumbai City, Thane

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