Chalo - City Head

The City Head - Mumbai will own the overall P&L, revenue growth, and operational excellence for the Mumbai business. Ensuring strong cost management, digital growth, rider experience, and stakeholder alignment across the city.

This is a high-ownership leadership role that demands strategic thinking, strong stakeholder engagement, and the ability to drive teams toward aggressive growth targets.

• Drive city revenue growth and ensure strong P&L management.
• Increase digital penetration.
• Operational Excellence
• Ensure 98%+ accuracy in daily AAD reports and continuously enhance App adoption & rider experience.
• Maintain strict adherence to all reports, reconciliations, and internal SOPs for stakeholder management.
• Stakeholder & Team Management
• Build, align, and lead high-performance teams across operations, tech, and partner stakeholders.
• Work closely with government bodies, transport stakeholders, and external partners to drive city initiatives.

(ref : iimjobs.com)