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Operator Tele Collection - North

Operator Tele Collection - North

ConfidentialGurgaon / Gurugram
16 days ago
Job description

Role Responsibilities :

  • Make outbound calls to remind customers about EMI due dates
  • Explain consequences of delayed payments and suggest payment options
  • Coordinate with field collection teams for home visits if required
  • Update call outcomes and collection status in the system

Job Requirements :

  • Minimum 12th pass; graduates preferred
  • At least 6 months of experience in collections or customer service
  • Clear verbal communication and persuasive skills
  • Basic computer literacy with typing speed of 15+ wpm
  • Skills Required

    Communication Skills, Customer Service, Debt Recovery, Collections

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    Collection • Gurgaon / Gurugram

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