Front Desk Executive

Job description

Reception Duties

Greet and welcome visitors, clients, and employees in a professional manner.Answer, screen, and forward incoming calls promptly and accurately.Handle inquiries and provide information about the organization.Maintain the cleanliness and organization of the reception area.

Administrative Support

Manage meeting room bookings and schedule appointments.Assist with clerical tasks, including data entry, filing, and document preparation.Maintain and update office directories and contact lists.Distribute incoming mail and handle outgoing correspondence.

Visitor Management

Maintain visitor logs and issue visitor badges as required.Notify relevant staff members of visitor arrivals.

Coordination

Liaise with internal departments for smooth communication and task execution.Coordinate with vendors and service providers for office supplies, maintenance, or repairs.

Customer Service

Address visitor or client complaints and escalate issues as necessary.Ensure a positive experience for all guests and employees.

Other Duties

Support event planning and coordination efforts.Perform other related tasks as assigned by the management.