Fraud and Risk Intelligence Specialist

Job Description : Senior Risk Analyst

About Open :

OPEN is a leading connected finance platform that empowers finance teams to manage their cash

flow better by integrating all business finance systems—from banking to accounting ERP, payments, CRM, HRMS, and more—into one unified platform.

Recognized as India's 100th Unicorn, OPEN was awarded ‘Best Workplace 2024’ by IEEE and has been featured among the 'Top 10 companies' by Forbes India and D Globalist's list of 200, and in IDFC FIRST Private Hurun India's Top 200 Self-made Entrepreneurs of the Millennia 2023. OPEN has consistently demonstrated innovation, having won 'Best Digital Banking Solution' at the Global Fintech Fest in 2022, 'Most Innovative Neo Bank' in 2021, and 'Most Innovative Digital Bank' by the Internet and MobileAssociation of India (IAMAI).

With a team of over 300+talented professionals, OPEN is a Series D-funded startup supported by global leaders like Temasek, Google, Tiger Global, IIFL Finance Ltd., SBI Holdings Japan, 3one4 Capital, andothers. To build and strengthen our superpower, we’re on the lookout for an exceptional Senior Risk Analyst

Experience : - 4-6 years

Location : - Bangalore

Responsibilities :

• Monitoring Online and Offline transactions and report patterns of fraudulent activities
• Using available tools to thoroughly investigate suspicious transactions or ctivities and make informed decisions / recommendations
• Working closely with other teams, such as Customer Support, to better address risk-related
• inquiries of end-users
• Evaluating merchant risk and recommending ways to mitigate risk.
• Handle disputes and chargeback
• Handling calls with merchants, banks, payment partner

Requirements

Why work at Open?