Technical Fraud Insights Specialist

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE : FSL, BSE : 532809, Reuters : FISO.BO, Bloomberg : FSOL : IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-cantered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

Position : Fraud Technical Specialist

Job location : Bangalore

Division : BPM

Experience : Preferred min 2-4 years of experience in strong SQL queries writing on fraud deduction and finding the anomalies.

As part of Fraud team, you’ll play a key role in delivering our Technical Fraud strategy, ensuring the business is protected through intelligent, data-driven fraud controls.

• Collaborate with the Fraud Technical Lead to design and optimize fraud detection rules using insights derived from large-scale data analysis.
• Investigate emerging fraud trends by interrogating data across multiple systems, identifying patterns and proposing actionable countermeasures.
• Respond to business-critical questions by developing advanced SQL queries and customised reports. You’ll go beyond the numbers to deliver clear, meaningful insights to stakeholders across the business.
• Support system quality assurance through user acceptance testing of fraud platform upgrades and enhancements, ensuring all changes meet functional requirements and are free of defects.
• Work with internal support teams and external vendors to resolve system incidents, applying commercial judgement to prioritize and escalate issues appropriately.

Key Skills & Experience

⚠️ Disclaimer : Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.Com email addresses.

Contact details

Padmapriya

email-padmapriya.shekar1@firstsource.com