Customer Care Professional

Job description

Company Description

NetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.

Role Description

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a positive customer experience. The role will involve interacting with customers, addressing their inquiries and concerns, and providing timely and efficient solutions.

Qualifications

Customer Service Representatives

Customer Support

Customer Satisfaction

Customer Experience

Strong verbal and written communication skills

Ability to empathize with customers and provide exceptional service

Problem-solving and conflict resolution skills

Good organizational and time management skills

Prior customer service experience is a plus

Bachelor's degree in a related field is preferred

HSC 6 months

Graduation fresher

Salary : Offred up to 4 LPA

Job Location - Mumbai

Hiring location

Western Railway : - Churchgate to Mira Road

Central Railway : - CST to Thane

Harbour Railway : - Masjid to Vash

Thanks & regards,

HR Team.