Sr Manager, Cloud Services

The Senior Manager, Cloud Services plays a pivotal role in advancing Morningstar's cloud-first, platform-driven, and modernization strategy. By leading multiple engineering disciplines and platform services, ensuring strong governance, and maintaining operational excellence—including tested DR readiness—this leader enables faster, more reliable product delivery, improved observability, and cost efficiency, while aligning technology outcomes with strategic business goals and global operational priorities.

The Team

Fueling the technologies that drive our products and support our company's infrastructure, the Cloud Services team enables public cloud at scale for our application teams to deploy applications securely, reliably, and in a compliant state.

Our technologists represent a diverse range of skills and experiences but share a deep passion for craftsmanship and creating impactful user experiences. From Agile methodologies to SaaS platforms, we push the boundaries of technology to build scalable, elegant, and efficient solutions that empower investors and strengthen our enterprise ecosystem.

The Role

The Senior Manager, Cloud Services is a strategic leadership position responsible for defining and driving the enterprise cloud vision across AWS, Azure, and GCP, while managing critical platform and operational teams.

This individual will lead multiple specialized teams including :

• Cloud Engineering, responsible for public cloud enablement, governance, and multi-cloud standardization.
• Core Services (SRE), managing middleware such as Kafka, Varnish, Kong API Gateway, AWS API Gateway, and Jira Insight.
• Release Engineering, enabling rapid, secure, and automated software delivery through CI / CD pipelines (Harness).
• Observability (SRE), maintaining and improving enterprise monitoring tools such as New Relic, Entuity, Splunk, and others.

A primary responsibility of this role is to manage and mentor a team of 20+ engineers and managers, fostering a culture of innovation, collaboration, and high performance.

This position requires deep technical expertise in AWS and Azure, including knowledge of cloud services, platform engineering, and platform services, with the ability to guide teams in building shared services and scalable platforms that enable multiple product teams.

As a senior leader, the individual must possess exceptional communication and interpersonal skills, collaborating effectively with business and technology teams across geographies, particularly with US-based counterparts, to operate as one unified global team.

The role requires proven experience in driving large-scale projects efficiently—on time and in full—across all managed areas, combined with excellent reporting skills to provide clear, data-driven insights to senior leadership.

In each area (Cloud, Core Services, Release Engineering, Observability), the person is responsible for ensuring a robust Disaster Recovery (DR) strategy is in place, and that DR is tested and executed at defined intervals to guarantee operational readiness.

Key Responsibilities

Cloud, Platform & Governance

Core, Release & Platform Services

Observability & Reliability

Leadership & People Management

Strategic Alignment & Collaboration

Qualifications & Experience

o  AWS Certified Solutions Architect – Professional (or equivalent)

o  Azure Solutions Architect Expert (or equivalent)

o  Other relevant multi-cloud or DevOps certifications are a plus.

Morningstar is an equal opportunity employer.

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

Skills Required

Varnish, Disaster Recovery, Kafka, Automation, Cloud Engineering, New Relic, Harness, Devops, Gcp, AWS API Gateway, Splunk, Azure, Release Engineering, Aws