Sr Manager - Hybrid Connectivity Services

Designation :

Senior Manager (B4-1), IP Transit & DIA Services Product Management

Location :

Equinox Office, Mumbai

Reporting To :

General Manager, IP Transit & DIA Services Product Management

Team Direct Reportees :

None, Individual Contributor Role

You have(Qualification and exp) :

An engineer & MBA (preferred) with 8-12 years of experience.

You should have experience in product management and / or enterprise or service provider solutions and / or IP engineering in international markets.

However, interested candidates (even without the aforementioned experience) who feel that they can meet the requirements and deliverables of this role are encouraged to apply.

Must have skills :

P&L management, product management, product development, product strategy.

Pricing, business development, partnerships, go-to-market strategy.

Data analysis, financial modelling, presentations, business cases / plans.

Internet, Connectivity services, Network services.

Purpose of your role :

Product development and management, sales support and enablement for IP Transit Service in international markets with the objective of ensuring increase in product and service profitability, customer experience enhancement and market competitiveness formulating product strategy & product roadmap and executing the same to develop existing and new customers product lifecycle management, new product / service / technology development and network expansion to deliver effective product solutions to meet customer requirements in various geographies and markets.

You will be :

Driving the product management, development and profitable revenue growth of IP Transit and DIA services for your designated regions.

A multi-faceted professional, a brilliant communicator and organiser, a natural problem solver and relationship builder.

Proactive and fully hands-on, with strong business acumen and drive and determination to succeed.

You will be accountable for(Key Responsibilities) :

PRODUCT STRATEGY

Accountable for meeting the product's financial / P&L targets :

oAchieve gross and net revenue targets

oOwn the annual operating plan (AOP) for the designated regions / services.

oOwn the financial outlook forecast for the designated regions and segments

Accountable to achieve the product revenue and P&L objectives

oTrack market / industry trends and formulate new market strategies to achieve the overall business objectives

oCreate the 1-3 year product strategy & roadmap for internet services.

oSales enablement with product positioning documentation including presentations, SLA & pricing.

oLead product capability presentations and custom solutions for strategic deals.

oConceptualize and drive programs to acquire new customers / logos.

oCo-create market entry strategies and go-to-market plans for new markets, countries and partners along with key stakeholders

oDrive business cases for capital investment projects involving network expansion and other projects for designated regions and segments

PRODUCT DEVELOPMENT

Network expansion and management of the IP PoP network

oCollaborate with the stakeholders to understand the bandwidth / traffic forecast

oWork with Engineering teams to create the network build / augmentation / expansion plan basis bandwidth / traffic forecasts

oCreate business case for the same and track implementation

Lead discussions with various cross-functional stakeholders (CFT) to seek feedback on new product introductions / service requirements, enhancement of existing products and features

oLead discussions with CFT to discuss service realisation and operationalization of product / service

oPrepare Market Requirement Document (MRD) to capture market need, forecast potential market demand for product / feature and business justification

oCreate business case for the same and track implementation

oReview status of new service introduction project and take corrective actions, wherever required.

PRODUCT LIFECYLE MANAGEMENT

Assess performance against AOP formulate & execute strategy for the achievement of targets

Provide regular outlook and MIS to management regarding product performance

Devise and execute strategy and various GTM plans and drive corrective / catch up plans such as special incentive programs, product training for sales, channel / market initiative / campaigns

Review pricing, cost models, service levels, promotions / discounts to ensure profitability and engage with cross-functional teams as required for necessary revisions

Prepare pricing strategy, price book etc

Structure contracts for complex deals / partnerships to protect revenue and margins by mitigating deal specific risks.

Lead discussions with team on retiring existing products or locations basis growth opportunity and profitability, or adjustments to product roadmap basis market demand.

PRODUCT STRATEGY

Accountable for meeting the product's financial / P&L targets :

oAchieve gross and net revenue targets

oOwn the annual operating plan (AOP) for the designated regions / services.

oOwn the financial outlook forecast for the designated regions and segments

Accountable to achieve the product revenue and P&L objectives

oTrack market / industry trends and formulate new market strategies to achieve the overall business objectives

oCreate the 1-3 year product strategy & roadmap for internet services.

oSales enablement with product positioning documentation including presentations, SLA & pricing.

oLead product capability presentations and custom solutions for strategic deals.

oConceptualize and drive programs to acquire new customers / logos.

oCo-create market entry strategies and go-to-market plans for new markets, countries and partners along with key stakeholders

oDrive business cases for capital investment projects involving network expansion and other projects for designated regions and segments

PRODUCT DEVELOPMENT

Network expansion and management of the IP PoP network

oCollaborate with the stakeholders to understand the bandwidth / traffic forecast

oWork with Engineering teams to create the network build / augmentation / expansion plan basis bandwidth / traffic forecasts

oCreate business case for the same and track implementation

Lead discussions with various cross-functional stakeholders (CFT) to seek feedback on new product introductions / service requirements, enhancement of existing products and features

oLead discussions with CFT to discuss service realisation and operationalization of product / service

oPrepare Market Requirement Document (MRD) to capture market need, forecast potential market demand for product / feature and business justification

oCreate business case for the same and track implementation

oReview status of new service introduction project and take corrective actions, wherever required.

PRODUCT LIFECYLE MANAGEMENT

Assess performance against AOP formulate & execute strategy for the achievement of targets

Provide regular outlook and MIS to management regarding product performance

Devise and execute strategy and various GTM plans and drive corrective / catch up plans such as special incentive programs, product training for sales, channel / market initiative / campaigns

Review pricing, cost models, service levels, promotions / discounts to ensure profitability and engage with cross-functional teams as required for necessary revisions

Prepare pricing strategy, price book etc

Structure contracts for complex deals / partnerships to protect revenue and margins by mitigating deal specific risks.

Lead discussions with team on retiring existing products or locations basis growth opportunity and profitability, or adjustments to product roadmap basis market demand.

Understand recurring customer pain points and work with CFT to resolve the same as part of service improvement / continuous improvement

SALES & MARKETING ENABLEMENT

Discuss go-to market plan and product positioning basis competition landscape analysis, customer requirement, product improvement areas and USPs with Sales and Marketing team and plan marketing campaigns such as special pricing, cross product bundling etc

Define success metrics for campaigns, evaluate post campaign success and take corrective actions, wherever required

Prepare of sales and marketing toolkit (with product information, brochure, presentations etc)

Validate solutions, evaluate operational aspects such as billing process and pricing in case of strategic deals

REGULATORY COMPLIANCE

Ensure compliance with the prevailing regulatory framework

Skills Required

Network Services, product strategy , Financial Modelling, business cases , Business Development, Presentations, Product Management, Data Analysis, Pricing, Product Development