Manager - Supply Acquisition, Trucks category

Porter : Creating Impactful Journeys

At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.

Why Porter?

Industry Leadership : As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.

Cutting-Edge Technology : Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.

Ambitious : We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.

Thriving Community : Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.

Be a Part of Something Extraordinary :

If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible.

If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!

Company URL : & Responsibilities

Lead & Supply Management :

Proficient in working with google sheets and excel. Should be able to manage existing processes and set up new processes.

Forecast monthly supply onboardings from different channels based on historical data and seasonal trends and plan manpower requirements accordingly.

Assign leads efficiently to ensure quick onboarding and follow-up on all potential partners.

Ensure all incoming leads from different channels are effectively utilized and converted.

Platform Experience :

Conduct regular surveys and VOPs to derive qualitative insights about user and partner pain points while onboarding and getting activated

Identify common issues raised by new partners and streamline solutions.

Build communication plans and execute the same using different channels.

Team Management :

Manage a team of 30+ call center agents across multiple processes.

Identify gaps in the existing processes and explore solutions to improve the efficiency and output of the team.

Provide guidance, training, and performance management support to the team leads.

Interact with cross-functional stakeholders highlighting partner pain points and work with them to streamline solutions

Skills Required :

Advanced google sheet and excel knowledge

Team Management

Data Handling

Analytical Mindset

Operational Rigour