IT Support Engineer - Hardware & Desktop Support

Job Description :

We are looking for a motivated IT Support Engineer (0-3 years experience) to join our growing team. This role is perfect for freshers or early-career professionals passionate about IT hardware, desktop, and network support.

Key Responsibilities :

• Provide day-to-day hardware & desktop support to end-users.
• Troubleshoot LAN, WAN, and Wi-Fi connectivity issues.
• Install, configure, and maintain desktops, laptops, and peripheral devices.
• Support OS installation, software configuration, and patch updates.
• Monitor system performance and resolve technical issues promptly.
• Assist in setting up user accounts, email configurations, and access permissions.
• Coordinate with vendors and internal IT teams for escalated issues.
• Maintain IT inventory (hardware / software) and ensure proper documentation.
• Support routine data backups and basic cybersecurity practices.
• Provide timely technical assistance and ensure minimal downtime.

What Were Looking For :

(ref : hirist.tech)