Front Office Executive

Job description

Responsibilities : 1.Ensure

front desk is tidy and has all necessary stationery and material (e.g. pens, forms,

and informative leaflets)

2.Train,

supervise and support office staff, including receptionists, security guards

and call centre agents.

3.Schedule

shifts

4.Ensure

timely and accurate customer service.

5.Handle

complaints and specific customers’ requests.

6.Troubleshoot

emergencies.

7.Monitor

stock and order office supplies.

8.Ensure

proper mail distribution.

9.Prepare

and monitor office budget.

10.Keep

updated records of office expenses and costs.

11.Ensure

company’s policies and security requirements are met.

Requirements and Skills :

1.Hands

on experience with office machines (e.g. fax machines and printers)

2.Thorough

knowledge of customer service, office management and basic bookkeeping

procedures

3.Proficiency

in English (oral and written)

4.Solid

knowledge of MS Office, particularly Excel and Word

5.Excellent

communication and people skills

6.Good

organizational and multitasking abilities

7.Problem-solving

skills

8.High

School diploma : additional certification is a plus.

Mail -

Mob -

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