Key Deliverables :
- Lead investigation team handling fraud detection across PhonePe products
- Design and implement risk mitigation strategies and SOPs
- Conduct risk assessments for new products and initiatives
- Track risk KRIs and generate reports for senior leadership
Role Responsibilities :
Supervise investigations and resolve escalations across channelsCollaborate with analytics and tech teams for tool enhancementsEnsure team compliance with fraud trends, regulations, and trainingDrive team performance through coaching, development, and reportingSkills Required
Project Management, Payments, Fraud Investigations, Sql, Risk Management