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Manager - Sales Operations - Digital Commerce
ConfidentialHyderabad / Secunderabad, Telangana22 days ago
Job description5+ years of experience in analytics and reporting Proven success with cross-functional teams, project coordination, consistent execution, & follow up Strong analytical & deep dive skills – as evidenced by high intelligence and previous ownership of comprehensive analytical tasks and projects Cross-functional 'literacy' – as evidenced by the ability to work with support functions such as Supply Chain, Marketing and Finance Strong problem-solving capabilities – as evidenced by a track record of finding feasible solutions to complex problems, especially in an environment with incomplete information and tight timelines Instinct for execution—as evidenced by strong organizational skills, prompt follow-up, and focus on task completion Sound communication skills – as evidenced by the ability to educate and influence internal and external staff Resilience – as evidenced by the courage maintain a positive attitude when faced with obstacles and the willingness to develop alternative approaches to overcome them Bias for action & ownership – as evidenced by a track record of taking decisions in to drive the interests of the business while still maintaining highest levels of rigor and compliance
Responsibilities
- Analytics
- Pull data & create scorecards (10%)
- Support regular data extraction, reporting, dashboarding requirements for Business teams
- Collaborate with DTX
- Routine Analytics (30%) – e.g. key drivers & drags, highlights, weekly emails, customer call-outs, etc
- Customer scorecards and reporting :
- Target sales and OOS reporting once weekly and once / period [internal]
- Develop and run weekly execution scorecard (excel based) and summary of insights / drivers / trends
- For each of the Customers above, provide key highlights in the form of sales drivers and drags, share change analysis and other key business insights
- Powerpoint support (50%) – populating period decks, helping with JBP content, Divisional decks, etc.
- Presentation building including POR decks
- dComm business updates (2-3 page PPT updates) - internal and customer-facing
- AOP Prep & Content with direction from the LG1 sales lead
- JBP prep and content with direction from the LG1 sales lead, including trends, performance, insights, top items, OOS information etc.
- Other / Ad-hoc (10%)
- new item set up
Qualifications
Skills Required
Sales Operations, Reporting, Digital Commerce, Analytics, Supply Chain, Marketing
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Operation Manager • Hyderabad / Secunderabad, Telangana
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