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Client Specialist

Client Specialist

ConfidentialKolkata, India
4 days ago
Job description

Overall Fit Summary

A aged 22–32, fluent in Gujarati or Marathi, with 1–4 years of experience in vendor / customer communication roles. She should be confident on calls, disciplined working from home, comfortable with basic tech, and excited about growing into a vendor success leadership role.

Profile of Suitable Candidates

Demographics & Background

  • Range : 22–32 years (young professionals with energy and adaptability).
  • Location : Anywhere in India (remote work)
  • Education : Graduate in any stream. Background in commerce, management, or communication is a plus but not mandatory.

Experience

  • 1–4 years in roles involving customer / vendor interaction - sales support, inside sales, customer service, vendor coordination, or procurement support.
  • Freshers with excellent communication and hunger to prove themselves can also be considered.
  • Experience with SMEs or regional businesses is a plus (because these vendors are often not highly corporate).
  • Skills & Traits

  • Communication : Clear, polite, and persuasive in English, Hindi, and at least one regional language.
  • Execution Focused : Comfortable making multiple calls / messages daily, following up till the outcome is achieved.
  • Relationship Builder : Can make vendors feel at ease and build long-term trust.
  • Outcome-Driven : Motivated by targets - onboarding, conversions, and response rates.
  • Tech Comfort : Can use WhatsApp Web, Excel / Google Sheets, Gmail, CRMs, and adapt to Workwise platform.
  • Discipline & Ownership : Can work independently from home with accountability on results.
  • Mindset

  • Sees this role as more than calling - understands they are part of a bigger project (helping vendors grow and contributing to industrial procurement success).
  • Growth-seeking : Open to becoming a Vendor Success Manager in the next 12–18 months.
  • Culturally aligned : Respectful, approachable, and patient - vendors should feel comfortable sharing openly.
  • Females Preffered

    Skills Required

    Gmail, google sheets , Excel

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    Client Specialist • Kolkata, India

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