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Team Leader - Call Centre

Team Leader - Call Centre

ConfidentialChennai
30+ days ago
Job description

Job description

  • We are looking for Team Leader with Call centre / BPO experince, who can travel with us with our professional path

Responsibilities

  • Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems.
  • Required Candidate profile

  • Candidate with 2+yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Hindi / Telugu / Malayalam must.
  • Skills Required

    Team Handling, Dialer Management

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    Team Leader • Chennai

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