Global Delivery Center Functional Leader
nxzenBengaluru, Republic Of India, IN18 days ago
Job descriptionOversee end-to-end delivery of SAP S / 4HANA implementations, rollouts, and support engagements from the Global Delivery Centre. Ensure compliance with delivery standards, methodologies (e.G., Activate), and quality frameworks. Monitor project KPIs (scope, schedule, cost, and quality) and proactively address delivery risks / issues. Provide solution leadership, validate functional designs, and resolve critical issues / escalations. Collaborate with global architecture and COE teams to drive best practices, standardisation, and innovation. Guide functional teams in delivering fit-gap analysis, configuration, testing, and integration with other systems. Act as a key point of contact for business leads, global process owners, and delivery leadership. Support pre-sales activities, proposal creation, and solutioning for new opportunities. Facilitate effective communication between onshore / offshore teams and client stakeholders. Drive automation, accelerators, and reusable assets to improve delivery efficiency. Identify training needs to keep the team updated on S / 4HANA innovations and industry best practices. Education : Bachelor’s / Master’s degree in Information Technology, Engineering, Business, or related field. Experience : 12+ years overall SAP experience with at least 5+ years in SAP S / 4HANA implementations. Prior experience managing medium-to-large functional teams (15+ consultants) in a global delivery model. Strong understanding of end-to-end S / 4 business processes (Finance, Supply Chain, Manufacturing, etc.). Proven track record of delivery governance, project management, and stakeholder engagement. Certifications : SAP S / 4HANA certification (Functional / Cloud) preferred; Strong functional depth in at least one S / 4 module, with good cross-module understanding. Excellent team leadership and people management skills. Solid delivery governance and project execution experience in global delivery centres. Strong communication, problem-solving, and conflict-resolution skills. Ability to work effectively in a multi-cultural, distributed team environment. Lead a strategic SAP delivery hub driving global transformation. Opportunity to shape and scale the functional delivery model for next-gen S / 4HANA programs. Work with global business leaders and cutting-edge SAP innovations.
Role Overview
We are seeking an experienced Global Delivery Centre (GDC) Functional Lead to oversee a team of functional consultants delivering SAP S / 4HANA solutions for global programs. This role combines deep S / 4 functional expertise with strong leadership, delivery governance, and stakeholder management to ensure high-quality, on-time, and cost-effective outcomes.
Key Responsibilities
Leadership & Team Management
- Lead and mentor a team of SAP functional consultants across multiple S / 4HANA modules (e.G., FI / CO, MM, SD, PP, EWM, etc.).
- Allocate resources effectively across projects, ensuring optimal utilization and capability development.
- Drive performance management, skill development, and career growth of the functional team.
Delivery & Governance
Functional Expertise
Stakeholder Management
Continuous Improvement
Qualifications & Experience
PMP / ITIL is a plus.
Key Skills
Why Join Us
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Delivery Leader • Bengaluru, Republic Of India, IN
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