D365 CE Functional Delivery Lead

Ambiment is seeking a Senior Microsoft Dynamics 365 CE Functional Consultant to work on one of our strategic engagements.

The ideal candidate will be semi-technical , with strong expertise in D365 Sales and Service functional processes , exposure to Copilot implementation, capable of working closely with delivery teams to write user stories , coordinate with the technical team, and perform initial functional testing .

This position bridges functional consulting and delivery orchestration , ensuring smooth collaboration between business stakeholders and technical implementation teams for successful project outcomes.

Key Responsibilities :

• Work with business stakeholders to gather requirements and translate them into clear, testable user stories .
• Participate in backlog grooming and sprint planning sessions to refine and prioritize work items.
• Conduct initial functional testing and validation prior to UAT to confirm business requirements are met.
• Configure and support core D365 Sales modules such as Lead, Opportunity, Account, Contact, Activities, and Pipeline Management.
• Collaborate with developers and solution architects to align business needs with technical design.
• Participate actively in Daily Standups , Sprint Reviews , and Retrospectives for continuous delivery improvement.
• Document functional gaps, enhancements, and test cases using tools like Azure DevOps or Jira .
• Contribute to training materials, release documentation, and go-live support deliverables.

Mandatory Skills :

Nice-to-Have Skills :