Description
We are seeking a motivated Service Engineer to join our team in India. The ideal candidate will be responsible for providing high-quality service and support to our customers, ensuring the efficient operation of their equipment and systems. This role requires a blend of technical expertise and customer service skills.
Responsibilities
- Perform installation, maintenance, and repair of equipment and systems.
- Troubleshoot and diagnose technical issues in a timely manner.
- Provide technical support to customers and resolve their queries.
- Conduct regular inspections and preventive maintenance on machinery.
- Document service activities and maintain accurate records of work performed.
- Collaborate with cross-functional teams to improve service delivery.
- Stay updated with the latest technology trends and product knowledge.
Skills and Qualifications
Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, or related field).Proficient in troubleshooting and repairing mechanical and electrical systems.Strong understanding of hydraulic and pneumatic systems.Experience with software and tools related to service engineering.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Willingness to travel to customer sites as needed.Basic knowledge of safety protocols and procedures.Skills Required
Troubleshooting, Technical Support, Network Configuration, System Maintenance, Hardware Repair, Software Installation, Customer Service, Data Analysis, Cloud Services, Quality Assurance