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Customer Support Executive - Chat / Email- Skincare (Apply in 3 Minutes)

Customer Support Executive - Chat / Email- Skincare (Apply in 3 Minutes)

PeopleGeneIndia
6 hours ago
Job description

Responsibilities :

  • Engage in effective and persuasive communication to highlight the value proposition.
  • Work towards achieving and exceeding sales targets.
  • Employ consultative selling techniques to understand customer needs and recommend suitable products.
  • Build and maintain strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Address customer inquiries and concerns, providing timely and accurate information.
  • Develop a deep understanding of product offerings and be able to effectively communicate their features and benefits to customers.
  • Maintain accurate and up-to-date records of all interactions with customers in the company's CRM system.
  • Provide regular reports on sales performance, activities, and challenges.

Good to have :

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.
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    Customer Support Executive • India

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