Voice & Accent Trainer

Qualifications :

• Education : Bachelor's degree in Linguistics, English, Communications, Education, or a related field.
• Experience : Proven experience (X+ years, e.g., 2-5 years) as a Voice & Accent Trainer, Soft Skills Trainer, or similar role, preferably in a BPO, contact center, or corporate training environment.
• Certifications (Preferred) : Certification in Voice and Accent Training, TESOL / TEFL, or 'Train the Trainer' certification.

Required Skills :

• Exceptional Command of English : Excellent verbal and written communication skills with a neutral accent.
• Phonetics & Linguistics : Strong understanding of phonetics, vocal physiology, and the intricacies of English sounds (vowels, consonants, stress, intonation).
• Training & Coaching Expertise :
• Demonstrated ability to design, develop, and deliver effective training programs.
• Proficiency in various training methodologies and adult learning principles.
• Strong coaching and mentoring skills, with the ability to provide constructive feedback.
• Interpersonal Skills :
• Excellent interpersonal and communication skills to connect with diverse learners.
• Patience, empathy, and the ability to motivate and inspire individuals.
• Analytical Skills : Ability to assess individual learning styles and adapt training methods accordingly. Strong analytical skills to identify communication gaps and develop targeted solutions.
• Technical Proficiency : Proficient in MS Office Suite (Word, Excel, PowerPoint). Familiarity with Learning Management Systems (LMS) is a plus.
• Adaptability : Ability to work in a dynamic and fast-paced environment.
• Self-Motivated : Proactive and able to work independently as well as part of a team.

Desired Attributes :

• Passion for language and communication.
• Cultural sensitivity and awareness.
• A keen ear for subtle nuances in speech.
• Ability to make learning engaging and fun.

Skills Required

Word, Excel, Powerpoint, Communication Skills, Lms