Eligibility Criteria
- Education, Certificate
- (Relevant education, achievement & certification)
- Bachelor degree from a reputed university / college
- MS Office & proficiency in excel is a must
Knowledge
(knowledge gained in the past relevant to this requirement)
Knowledge of handling Retail Store OperationsSelling & customer serviceGood knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantageMIS ReportingSkills
(Specific job skills required for this job)Communication- Excellent spoken & written communication skills in English & regional languageComputer operating knowledgeGood knowledge of Point of Sale' system (POS) / ERP / SAPExcellent in Excel / spreadsheetExperience
(Specific type or amount of experience)Minimum 4-5 years of relevant experience in front-end retail operations as Asst. Manager / Store Manager. Preferably with an established Retail BrandExperience in handling customer queries & grievance handlingSuitability Criteria
Success Behaviors(Traits like interpersonal skills etc.)EnthusiasticSelling(Passion to Sell)Interpersonal SkillsInfluencingAnalyticalPressure toleranceHandles conflictPeople orientedProblem solvingStrong Team PlayerWarmth / empathyOrganizedWilling to take OwnershipResearch / LearningTravelWillingness
(Preference / Values / other requirements)
Ability to work under a flexible schedule, including evenings and weekends.Extended working hours during festive and season timesShift timing - 9 hours with strict adherenceSkills Required
Sales Techniques, Product Knowledge, Customer Service, Inventory Management, Visual Merchandising