Critical Skills to Possess :
- Extreme Attention to Detail : A proven track record of accuracy is essential. You must be able to meticulously set up billing codes and spot minor discrepancies in data.
- Proactive & Diligent Mindset : This is not a passive role. We need someone who will actively and consistently monitor systems daily without fail and take ownership of the process.
- Strong Problem-Solving Skills : You must have the ability to investigate issues, ask the right questions, and logically troubleshoot to find the root cause of a data reporting problem.
- Excellent Organizational Skills : The ability to manage a queue of provisioning requests while simultaneously performing daily monitoring tasks is crucial.
- Clear Communicator : You need to be able to clearly articulate technical problems to support teams and provide concise status updates to the billing team.
- Experience : 2-3 years of experience in a role such as Billing Operations, Provisioning, or a related operational function.
Preferred Qualifications :
Experience working in a subscription or usage-based billing environmentFamiliarity with Avaya CC Elite and Aura StackComfort working with large datasets in tools like Microsoft Excel or Google Sheets to filter and validate information.Comfort working with AWS Athena, IAM and S3 services.Preferred Qualifications :
BS degree in Computer Science or Engineering or equivalent experienceSkills Required
S3, google sheets , Iam, AWS Athena, Microsoft Excel