HubSpot Operations Lead

We are seeking a HubSpot Operations Manager to lead and optimize our use of HubSpot across Marketing, Sales, and Service Hubs . This role will serve as the HubSpot subject-matter expert, responsible for designing, implementing, and maintaining workflows, pipelines, campaigns, and reporting dashboards that support the entire customer lifecycle. The ideal candidate has a deep understanding of HubSpot’s Marketing, Sales, and Service Hubs , hands-on technical expertise, and the ability to collaborate across Product, Engineering, and Analytics to ensure adoption, governance, and business impact.

KEY RESPONSIBILITIES :

• Own day-to-day administration and optimization of HubSpot Marketing, Sales, and Service Hubs .
• Design and optimize automated workflows for lead nurturing, deal pipelines, ticketing, and customer journeys .
• Partner with Marketing, Sales, and Customer Success teams to define requirements and implement scalable solutions.
• Ensure data hygiene, governance, and alignment across HubSpot and integrated systems (CRM, analytics, product databases).
• Collaborate with Engineering to maintain HubSpot integrations with internal systems and analytics platforms.
• Partner with Analytics to define campaign attribution, funnel reporting, and performance dashboards across the customer lifecycle.
• Serve as primary liaison with HubSpot support and account teams, managing escalations, monitoring outages, tracking releases, and ensuring timely resolution of issues.
• Train and support team members across Marketing, Sales, and CS on best practices and new HubSpot features.
• Act as the internal advocate for HubSpot adoption and cross-Hub governance .

PREFERRED QUALIFICATIONS & REQUIRED SKILLS :

GOOD TO HAVE

PERKS OF JOINING :

The Culture : most companies talk about their values, we live them.

The Work : stability of a market leader with the hunger for innovation and growth of a start-up

ABOUT SILVERMINE GROUP :

Silvermine Group is the largest & most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and certified by the IRS - helping over 100,000 customers every year file federally required documents - such as IRS Form 2290, Form 8849, and MCS-150 - accurately, securely, and on time. Our technology, highly skilled customer support, and relentless focus on product improvement and growth ensures that our customers’ equipment stays on the road and their businesses keep humming.

Website : Silvermine Group Products : eform2290 and emcs150

Apply on : careers@silverminegroup.com Location : Bangalore