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Growth Operations Associate

Growth Operations Associate

SwiggyBengaluru, Republic Of India, IN
20 days ago
Job description

Preferred Experience in e-commerce, especially in sell-side or marketplace management roles.

Exp- 2-5yrs

About Swiggy :

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

About this Role :

This role is part of the Swiggy Scenes- Revenue & Growth Team. This role comprises Growth Planning and driving execution & creative excellence. The role is based out of Bangalore with three days a week work from office routine.

Responsibilities :

  • Monthly target planning, tracking the performance & taking corrective measures to ensure we deliver our MoP / QoP goals
  • Coordinate with multiple stakeholders to ensure execution excellence for delivery MoM
  • Reporting & tracking of weekly performance, publishing to stakeholders & taking corrective measures with the team to ensure delivery of results
  • Conduct regular reviews of key performance metrics and adapt project plans based on insights and business needs
  • Drive end-to-end ownership of key business initiatives focused on growth, efficiency, and innovation.
  • Develop and manage dashboards, trackers, and scorecards to monitor business KPIs and project impact.
  • Build and maintain regular reporting cadences for leadership and relevant stakeholders, simplifying complex data into clear narratives.

Skillsets :

  • Strong business acumen with the ability to interpret and act on business metrics
  • Utilize various tools and techniques to extract data from multiple sources
  • Process and organize raw data to ensure accuracy and consistency.
  • Excel skills to create, automate, and maintain daily / weekly business performance reports
  • Experience in using data to identify trends, track KPIs, and actionable insights
  • Proven experience in account management, negotiation, and client servicing
  • Ability to collaborate with cross-functional teams to drive growth and operational efficiency
  • Excellent communication and stakeholder management skills
  • "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law".

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    Growth Associate • Bengaluru, Republic Of India, IN

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