Miko.ai - Operations Manager - Merchandising

Location : Mumbai

Experience : 5+ years

Department : Sales Operations

Company : Miko

About Miko :

Miko is a leading consumer robotics company on a mission to make learning fun and accessible for children through AI-powered companion robots. Founded by IIT Bombay alumni, Miko combines advanced robotics, artificial intelligence, and playful learning to engage children across 140+ countries. Our flagship products - Miko 3 and Miko Mini - are redefining the future of AI-driven consumer tech for families worldwide.

Role Overview :

We are seeking a highly organized and detail-oriented Operations Manager / Merchandising PM to support Miko's Sales team in the execution of all physical, sales-related projects and programs. This role is critical in ensuring that retail fixtures, exhibition setups, and other large-scale retail initiatives are delivered on time, within budget, and to the highest quality standards.

Core Focus & Deliverables :

• Project Management : Plan, manage, and coordinate all sales-related projects including retail fixtures, exhibition booths, in-store campaigns, and large-scale retail programs.
• Timely Execution : Ensure that all projects are delivered on schedule and meet quality and budgetary specifications.
• Vendor & Logistical Management : Coordinate with vendors, suppliers, and internal stakeholders to ensure smooth project execution.
• Cross-functional Support : Collaborate with Sales, Marketing, and Operations teams to ensure all physical initiatives align with brand and business objectives.
• Continuous Improvement : Identify opportunities to streamline processes, improve efficiency, and enhance the execution of retail programs.

Non-Negotiable Requirements :

Skills & Competencies :

Why Join Miko :

(ref : iimjobs.com)