The Infrastructure Services Technical Lead / Developer acts as the bridge between infrastructure operations and modern application development. This role focuses on automation data visualization and web-based tool development to enhance how the Infrastructure Services (IS) team manages systems tickets and performance.
The ideal candidate is both a hands-on developer and systems thinkercapable of designing dashboards streamlining workflows and translating complex operational data into clear actionable insights for technical and non-technical stakeholders alike.
Key Responsibilities
Automation & Development
- Design and build scripts services and APIs to automate routine infrastructure workflows (e.g. monitoring provisioning patching ticket management).
- Develop internal web applications and dashboards to visualize live infrastructure data (Service Desk network metrics asset management).
- Create reusable libraries templates and components for automation and reporting.
- Implement CI / CD pipelines and maintain GitHub repositories in alignment with DevOps best practices.
Dashboard & Web Development
Build and maintain responsive dashboards using Power BI or modern web frameworks.Integrate multiple data sources into unified interactive views.Partner with leadership to design reporting tools that highlight SLA compliance resource utilization and team performance.Ensure front-end usability accessibility and visual clarity for diverse audiences.Technical Leadership
Serve as a technical advisor to the Infrastructure Services team providing guidance on automation dashboard design and platform integration.Lead proof-of-concept initiatives to evaluate new tools frameworks or processes for improved reliability and efficiency.Mentor team members in scripting automation development and API utilization.Process & Collaboration
Collaborate cross-functionally with Help Desk DBA Network and Server teams to identify automation and data-reporting opportunities.Document system architectures development processes and workflows for sustainability and knowledge sharing.Contribute to roadmap planning technical goal setting and continuous improvement initiatives.Qualifications :
Bachelors degree in Computer Science Information Technology Software Engineering or a related field required;5 years of experience in infrastructure engineering DevOps or software development with an emphasis on automation and dashboard creation;Proficient in PowerShell Python or similar scripting languages;Experienced in building web applications using HTML CSS JavaScript and modern frameworks (React Vue );Skilled in working with RESTful APIs JSON and integrating disparate systems;Familiar with monitoring / ticketing platforms such as SolarWinds Service Desk ServiceNow or Jira;Strong understanding of SQL and data visualization tools (Power BI Grafana );Experience implementing CI / CD pipelines and using GitHub for version control;Familiarity with AI frameworks or APIs (OpenAI Azure OpenAI TensorFlow ML-based analytics) is preferred;Strong analytical and problem-solving capabilities;Ability to translate infrastructure operations into user-friendly web-based insights; andCollaborative mindset with a focus on innovation and continuous improvement.Additional Information :
CES India offers competitive compensation and a comprehensive benefits package that includes medical accident and life insurance coverage for associates and their dependents generous paid leave flexible hybrid work options and access to professional learning programs through Udemy Business. Associates also benefit from global collaboration opportunities performance-based incentives and a supportive culture focused on growth and innovation.
Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Remote Work : No
Employment Type : Full-time
Key Skills
Ruby,Disaster Recovery,Active Directory,SOA,Cloud,IaaS,PowerShell,AWS,Infrastructure,Linux,VPN,Hyper-V,VM,IP,Identity
Experience : years
Vacancy : 1