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▷ [15h Left] Associate Client Servicing Manager

▷ [15h Left] Associate Client Servicing Manager

FoxyMoronMumbai, Maharashtra, India
22 hours ago
Job description

1. Client Relationship Management :

  • Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns.
  • Develop and maintain strong, trusting relationships with clients.
  • Develop comprehensive brand plans that align with the client's long-term objectives and marketing goals.
  • Serve as the primary point of contact for all client inquiries, requests, and concerns.
  • Regularly communicate with clients to understand their needs, objectives, and feedback.

2. Coordination and collaboration :

  • Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects.
  • Coordinate project timelines, budgets, and deliverables to meet client expectations.
  • Collaborate with seniors to conduct brand analysis and extract valuable insights from the data and reports.
  • 3. Quality Check :

  • Quality Check and posting on social media platforms.
  • Attend shoots and music recordings.
  • 4.Timelines and Schedules :

  • Assist managers in prioritizing tasks and maintaining timelines and schedules.
  • Prioritize tasks across various brands ensuring the timely & accurate delivery of client work.
  • Promptly responding to emails.
  • 5. Research :

  • Stay up-to-date on industry trends and best practices to create innovative art work to ensure that designs are relevant and effective in capturing the target audience's attention
  • Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively.
  • Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs
  • 6. Communication :

  • Communicate regularly with team members to provide updates on status and upcoming deadlines, fostering a collaborative working environment.
  • Act as POC for internal and external escalations in case the juniors are unable to resolve a problem.
  • 7. Reports :

  • Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation
  • Create reports for social media and brand analysis.
  • Assist in maintaining campaign cost sheets, and presentations for client & internal meetings.
  • Review and share weekly JSRs while ensuring proper alignment of tasks.
  • 8. Time Management :

  • Following of internal TATs, tasks prioritization, and timely delivery of work.
  • 9. Vendor Management :

  • Invoicing and follow-up on payments.
  • Maintain financial trackers with accurate information
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    Client Servicing Manager • Mumbai, Maharashtra, India

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