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Client Servicing Manager

Client Servicing Manager

ConfidentialMumbai, India
30+ days ago
Job description

Job Title

Client Servicing Manager — Rare Club by Kofluence (Mumbai, Full-Time)

About Rare Club by Kofluence

Rare Club is the premium, creator-focused division of Kofluence , an AI-powered ad-tech influencer marketing platform in India. Rare Club connects top-tier creators with exclusive brands to deliver curated, high-impact collaborations across travel, hospitality, events, fashion, and lifestyle. It offers creators unique experiences—from international travel to fashion and hospitality collaborations.

Role Overview

As a Client Servicing Manager , you&aposll be the heartbeat between brands, creators, and internal teams. Your role will be pivotal in delivering seamless, high-quality collaborations that reflect Rare Club's exclusive positioning and commitment to elevated experiences.

Key Responsibilities

  • Brand Account Leadership : Serve as the dedicated contact for brand partners—understanding goals, managing expectations, and ensuring campaign alignment.
  • Campaign Strategy & Execution : Translate client briefs into actionable experiential campaigns (e.g., travel trips, hospitality, fashion activations).
  • Cross-team Coordination : Facilitate collaboration across creative, operations, and creator relations teams to ensure flawless execution.
  • Creator Onboarding & Management : Help identify, onboard, and manage creators—ensuring their deliverables align with brand standards.
  • Experience Delivery : Oversee logistics for exclusive experiences (travel, events, hospitality), ensuring high-touch, memorable execution.
  • Performance Monitoring : Track campaign outcomes, present performance reports, insights, and optimization suggestions.
  • Client Relationship Building : Nurture long-term partnerships; spot upsell opportunities (e.g., adding hospitality or lifestyle activations).
  • Quality & Brand Safety : Ensure all collaborations reflect Rare Club's premium positioning and maintain creative integrity.

Requirements

  • 2-3 years of experience in client servicing, especially in influencer marketing, experiential campaigns, or premium events.
  • Proven project management skills; ability to deliver multi-faceted campaigns under tight deadlines.
  • A strong network or experience in travel, hospitality, lifestyle, or creator economy is a plus.
  • Excellent communication skills - comfortable engaging with both high-profile creators and brand partners.
  • High attention to detail, solution-oriented attitude, and an appetite for iterative learning.
  • Ability to work on-site in Mumbai and travel as needed (for experience activations).

    • Perks & Culture

  • Access to cutting-edge AI-driven collaborations through Rare Club and Rare Travel.
  • Opportunity to design and deliver immersive, aspirational creator-brand experiences.
  • Workplace environment that blends high-end creativity with data-led performance.
  • High visibility with top brands and creative talent, fostering continuous learning and networking.

    • Apply now : [HIDDEN TEXT]

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    Skills Required

    Project Management, influencer marketing, Performance Monitoring, Client Relationship Building, Client Servicing

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    Manager Client Servicing • Mumbai, India