Business Operations Lead
ConfidentialMumbai, India18 hours ago
Job descriptionBuild trusted relationships with senior stakeholders across global and regional teams. Translate client needs into operational solutions that balance craft, speed, and efficiency. Manage expectations on scope, timelines, and deliverables; resolve challenges with calm and confidence. Identify opportunities to streamline processes and deliver added value through technology and innovation. Oversee production delivery across multiple markets and channels — ensuring brand consistency and top-tier creative execution. Act as a brand guardian, upholding quality control and craft standards across all assets. Coordinate with creative, digital, film, and print teams to ensure flawless handoffs and outputs. Manage account profitability, cost estimates, and budget tracking in line with client contracts. Contribute to financial forecasting, reporting, and business reviews. Support the identification of new opportunities to expand services and strengthen partnership value. 12+ years' experience in production, operations, or client leadership within a global agency or production environment. Proven track record managing multi-market delivery models and operationalising large-scale accounts. Strong understanding of digital, film, and content production workflows. Confident communicator, collaborator, and problem solver who thrives in fast-paced environments. Commercially astute with strong budget and profitability management skills. Experience with AI-enabled production systems or marketing technology platforms is a plus.
Company Description
About Publicis Production
Publicis Production unites the world's best production talent and technology to help brands deliver creativity at scale. We make ideas happen — faster, smarter, and with more craft.
Powered by Leona , our world-first agentic AI production platform, we connect creativity, data, and technology to produce with precision and intelligence across every channel.
Overview
About the Role
2025 marks a milestone year for Publicis Production with the global production mandate for a for a multinational FMCG brands portfolio — covering the entire Snacking and Petcare portfolio across markets. We're building a seamless, global delivery model that blends craft, agility, and technology across strategic hubs in Bogotá, Toronto, Warsaw, and India .
As Client Lead , you'll play a central role in shaping and running this partnership. You'll connect local markets with global brand teams, streamline operations, and ensure every piece of work — from social to film — delivers excellence in both creativity and efficiency.
This is a hands-on leadership role for someone who thrives in complexity, inspires collaboration, and drives delivery through clarity and momentum.
Responsibilities
What You'll Do
Operational Leadership
- Lead the day-to-day running of 1 category for a multinational FMCG brands portfolio Snacking & Petcare account across markets.
- Embed workflows, tools, and ways of working that enable agility and consistency through our proprietary Agentic AI platform.
- Partner with regional hub leads (Bogotá, Toronto, Warsaw, India) to align resources, processes, and delivery models.
- Mentor and develop account teams, ensuring clarity, collaboration, and growth.
Client Partnership
Project & Quality Oversight
Commercial Management
Qualifications
What You'll Bring
Skills Required
Production Operations
Create a job alert for this search
Operation • Mumbai, India
Related jobs
Are you a highly experienced, results-driven professional with a proven track record in .This critical, high-impact role requires a person who is adept at getting things done efficiently and effect...Show moreLast updated: 5 days ago
Job Title : Business Operations Manager.India’s leading consumer data intelligence company, committed to enabling data-driven decision-making.
Axis My India’s vast network of 5,000+ locations across ...Show moreLast updated: 30+ days ago
- Promoted
Operational Excellence Lead
HDFC securitiesMumbai, Maharashtra, India Role Overview – Head, Functional Support & Operations Excellence As the Head of Functional Support & Operations Excellence within SMG / SRE, this leader will be responsible for managing the end-t...Show moreLast updated: 2 days ago
- Promoted
Business Operations Professional
DeloitteThāne, Republic Of India, IN India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations ...Show moreLast updated: 2 days ago
- Promoted
E-Commerce Operations Lead
XP-Pen IndiaMumbai, Maharashtra, India XPPen is a global leader in digital art tablets and displays, trusted by artists, designers, and creators in over 150 countries.
In India, we’re expanding rapidly across e-commerce platforms like Am...Show moreLast updated: 2 days ago
- Promoted
Lead Specialist
Marsh McLennanmumbai, maharashtra, in Mercer is seeking candidate for following position based out our office in Mumbai : .Lead Specialist - Investments (OCIO – Private Markets – Investment Solutions).
Mercer Alternatives is a global spe...Show moreLast updated: 26 days ago
- Promoted
Zell Education - Leadership Role - Business Growth
Zell Education Pvt. LtdMumbai, India Job Description - Business Growth About Zell : - At Zell, we're building the future of finance education - making global qualifications like ACCA, CFA,...Show moreLast updated: 30+ days ago
- Promoted
IT Operations Lead
aecc - digital innovation hubThane, IN The IT Head will lead the organisation’s IT operations, ensuring seamless technology support, reliable infrastructure, and efficient vendor management.
This role is responsible for driving operation...Show moreLast updated: 15 days ago
- Promoted
Team Leader – eCommerce Operations
Handelnine GlobalMumbai, Maharashtra, India Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe.
From high-traffic websites and data-driven merchandising to seamless logi...Show moreLast updated: 30+ days ago
- Promoted
Business Excellence
L&T-Cloudfinitimumbai, maharashtra, in Responsible for driving operational excellence across L&T-Cloudfiniti Data Center and Cloud Services portfolio.The role focuses on integrating and optimizing end-to-end business processes to delive...Show moreLast updated: 5 days ago
- Promoted
Revenue Operations Business Partner
STAAHMumbai, Maharashtra, India Revenue Operations Business Partner – APAC Hospitality – The Access Group.Years of experience – Minimum 8 to 10 years in a SAAS company / Hospitality industry.
Reporting to : Head of Hospitality - AP...Show moreLast updated: 30+ days ago
- Promoted
International T&C Platform Operations Lead
PfizerMumbai, Maharashtra, India This job is with Pfizer, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.ROLE SUMMARY The ...Show moreLast updated: 12 days ago
- Promoted
Business Lead
HOWLmumbai, maharashtra, in No, we’re not just another agency (we know everyone says that).We’re a company obsessed with creating - create teams, create processes, create culture - and ultimately create brands, products, and ...Show moreLast updated: 4 days ago
- Promoted
Operations Manager (Remote)
Jet Stream Ent.Thane, INRemote
- Promoted
Media.Net - Business Operations Analyst
Media.netMumbai, India About the job : About the Company : If you are passionate to work in the Ad-tech industry and online Marketing space, here is a terrific role for you within ...Show moreLast updated: 30+ days ago
Business Operations Manager - HO
Axis My India LimitedMumbai, MH, inQuick Apply
- Promoted
BD-Lead
The Leaders HiveMumbai, Maharashtra, India We are seeking a proactive and results-driven Business Development Lead - IPO Advisory to join our team.This role is pivotal in driving our mission to guide SMEs and startups through successful cap...Show moreLast updated: 12 days ago
- Promoted
Development and Operations
Tradewebdombivli, maharashtra, in Tradeweb is a global leader in electronic trading for rates, credit, equities, and money markets.As financial markets become increasingly interconnected, our technology enables efficient, multi-ass...Show moreLast updated: 25 days ago
- Promoted
Lead – People Operations
Chargebeethane, maharashtra, in Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 1 day ago
- Promoted
Operations Lead (Inspection)
TÜV SÜDMumbai, India Person should be involve & support for business unit sales & operation planning of individual as 10+ Cr & team 50+ Cr.Person should have exposure of dealing with client.
Shall able to develop operat...Show moreLast updated: 1 day ago