Business Operations Manager - HO

Job Description

Job Description

Location : Mumbai

Company : Axis My India

Department : Operations

Job Title : Business Operations Manager

Reporting : CMD

Work Experience : 5- 9 years

About Axis My India

Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App , a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI , it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.

Roles & Responsibilities

The Business Operations Manager is responsible for overseeing and optimizing the company's operational processes. This role involves managing resources, developing strategies to improve efficiency, and ensuring that all departments work cohesively towards the organization's goals. The Business Operations Manager will collaborate with various teams to implement best practices, resolve operational issues, and drive continuous improvement.

Requirements

Key Responsibilities :

1.       Operational Strategy :

• Develop and implement operational strategies that align with the company's goals.
• Identify opportunities for process improvements and cost savings.

2.        Process Management :

3.       Resource Allocation :

4.       Team Leadership :

5.        Project Management :

6.       Cross-Functional Collaboration :

7.       Compliance and Risk Management :

8.       Reporting and Analysis :

9.       Vendor and Supplier Management :

Qualifications :

Education : Bachelor’s degree in business administration, Operations Management, or a related field. A master’s degree or MBA is preferred.

Experience : 5 to 9 years of experience in operations management, with at least 3 years in a leadership role.

Skills :

Strong analytical and problem-solving abilities.

Customer Service and Satisfaction :

Excellent leadership and team management skills.

Proficient in project management methodologies.

Ability to work under pressure and manage multiple tasks simultaneously.

Knowledge of business software and tools (e.g., ERP, CRM).

Strong communication and interpersonal skills.

Certifications : Relevant certifications such as PMP (Project Management Professional), Six Sigma, or Lean Management are advantageous.

Benefits

At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office with alternate Saturdays off. If you thrive in a structured environment and are committed to excellence, we encourage you to apply.

Requirements

Field Monitoring Coordination collateral management MS office asset management Communication Operations coordination process management On ground Visits