NICE - Senior Automation Engineer - Selenium

Job Description :

So, whats the role all about ?

We are seeking a highly skilled Senior Specialist Test Automation Engineer to join our team working on an advanced contact center copilot solution.

You will be responsible for designing and implementing automated test frameworks and methodologies to ensure the quality, performance, and reliability of the system.

How will you make an impact ?

• Design, develop, and maintain automation test scripts for end-to-end testing of the contact center copilot solution.
• Collaborate with developers and product managers to understand features and requirements, ensuring comprehensive test coverage.
• Identify test scenarios and implement automated testing strategies for both UI and backend services.
• Implement test automation frameworks using tools such as Selenium, Cypress, or similar.
• Integrate automated tests into the CI / CD pipeline to ensure early detection of issues.
• Conduct performance, stress, and load testing to ensure system stability under peak usage conditions.
• Write and execute test cases, scripts, plans, and procedures for both manual and automated testing.
• Perform API testing using tools such as Postman, or similar.
• Ensure high-quality test data is created and maintained for automated tests.
• Collaborate closely with cross-functional teams, including developers, business analysts, and support teams to identify and fix defects.
• Participate in test planning, estimation, and risk analysis activities.
• Track and report testing progress, bugs, and issues, ensuring timely resolution.
• Ensure compliance with QA best practices, processes, and methodologies.
• Stay updated on the latest trends and advancements in test automation technologies.
• Mentor junior team members and help drive continuous improvement in testing practices.

Have you got what it takes ?

(ref : hirist.tech)