Customer Service - Gandhidham and Pune

LOCATION - Gandhidham and Pune

INDUSTRY - Freight Forwarding

RESPONSIBILITIES

• Manage customer inquiries and provide accurate information regarding products and services.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to enhance customer satisfaction and improve service delivery.
• Conduct follow-up calls or emails to ensure customer satisfaction after service is provided.

Skills Required

"Customer Service", "Customer Support", "CRM", "Customer Relationship Manager", "Assisting Customers", "Handling Queries", "Customer Interactions", "Customer Inquiries"