EM - Senior

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We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

EY- Assurance – Senior Associate– Experience Management

As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.

The opportunity

We're looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s) / industry / sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines.

Your Key Responsibilities

• Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s) / industry / sector teams
• Work with GDS Service Delivery teams to create optimized resource portfolios / resource allocation plan on classified accounts / clients.
• Proactively identify staffing challenges and provide customized scheduling solutions.
• Ensure staffing guidelines are consistently followed within the resource management and
• Service Delivery teams.
• Ensure resource schedules are timely and accurately updated on the scheduling tools.
• Optimize resource utilization through effective scheduling strategies.
• Supervise and review the execution of resource management and deployment procedures carried out by EY GDS Associates / advanced associates.
• Training and development of EM associates.
• Identifying and prioritizing opportunities for process improvement / re-engineering.
• Develop a strong business continuity framework for self and team.
• Develop strong working relationships with GDS Service Delivery Managers / Seniors as well as with experience management / resource management teams onshore.

Skills And Attributes For Success

To qualify for the role, you must have

Ideally, you'll also have

What We Look For

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Skills Required

Ms Excel, Scheduling Tools, Resource Planning