Network Engineer

Key Responsibilities

• Handle day-to-day operations and respond to network-related tickets promptly and effectively.
• Handling issues like Network down, Network slowness, BGP Flapping etc.
• Responsible for configuring and troubleshooting network devices like routers, switches, access points.
• Collaborate with site support person to verify the power supply and physical connectivity.
• Engaging ISP and onsite Engineers to resolve internet or link down issues.
• Ensure stable and reliable network services.
• Day-to-day network performance monitoring.
• Network troubleshooting and fault analysis; hardware troubleshooting and repair.
• Trouble ticket generation and response; carrier interface and escalations (Internal and External).
• Installation of network hardware and software.
• Completion of Service-Now tickets within the SLA. Perform network configuration changes in accordance with change management process.
• Respond to alerts by following documented procedures for verifying, determining the case and resolving or escalating as necessary.
• Create and maintain network documentation as it relates to network configuration, network diagrams and processes.
• Experience in troubleshooting Network traffic Flow, Packet analysis / capture and Monitoring.
• Ability to work independently / under minimal supervision and in a team environment, managing multiple tasks and priorities.
• DDI (DNS), products like infoblox, qip etc. or on Linux based BIND dns servers.

Qualifications :

Skills Required

Network, Ip, Cisco