(19 / 10 / 2025) Quality Review Specialist

Quality Review Specialist / Pre and Post Close Audit

Essential Job Functions :

• Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
• Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
• Should have knowledge on Paystub, W2s, Bonus-Commission, passive (Alimony-Child Support), Rental Income.
• Communicate with all parties involved in the transaction to keep them informed of file status
• Escalates fraud files to Credit Manager / Risk Management team.
• Communicate status and decisions (approval, suspense, denial) to the appropriate individuals in accordance with company SLA’s
• Strong communication skills & computer proficiency – i.e. – Microsoft Word, Excel, Electronic Mail, Internet
• Ability to perform duties under minimal supervision and actively engage with supervisor to resolve complicated issues
• Strong time management skills to plan and organize a high daily loan volume
• Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness, and enthusiasm

Requirements :