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[20 / 10 / 2025] Sr. Associate Consultant Quality

[20 / 10 / 2025] Sr. Associate Consultant Quality

Infosys BPMIndia
8 hours ago
Job description

Greetings from Infosys BPM Ltd.,

We are hiring a Sr. Associate Consultant Quality for a Banking and Financial Service project at Chennai, please find the below job description for your reference and apply if interested.

Job Role : Sr. Associate Consultant Quality

Work Location : Chennai (work from office)

Education Qualification : Full-time graduation / Post graduation

Experience required : At least 6 years of experience in Quality and Process Improvement in Banking / Financial Services Domain.

Job Description :

Process Excellence culture building : -

  • Deploy Process Improvement framework for the engagement(s)
  • On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level

Improvement opportunity identification : -

  • Drive Bottom up and Top-down opportunity identification workshops for creation of pipeline of opportunities
  • Process, operations, business data analysis to identify improvement opportunities
  • Validation of opportunities creation of the projects
  • Improvement projects implementation : -

  • Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach
  • Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
  • Co-ordinate with lead developer for automation opportunity identification and project execution
  • Govern the process of validation and sign off of the project closures in the project management portal
  • Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects
  • Branding : -

  • Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.
  • Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance
  • Client Management : -

  • Participate in client interactions to present the process improvement case studies.
  • Regards,

    Infosys BPM Talent Acquisition Team

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