Tech, Field Service

Long Description

Essential Duties and Responsibilities

• Read and interpret electronic schematics and architectural blueprints
• Perform preventative maintenance visits to help maintain a stable client-based system
• Clean various AV equipment including but not limited to : camera lenses, monitors and equipment fans
• Take responsibility to accurately complete job documentation as needed
• Field installation of control programs (AMX / Crestron / Firmware) – upload and download capability
• Field service support of networked devices (Routers, IP Protocols, etc.)
• Perform service tasks in a timely and quality conscious manner including but not limited to : pulling cable, installing connectors, mounting projectors and hanging ceiling mounts
• Provide necessary training and support for next level service technicians
• Provide end-user client training as needed
• Adhere to and understand OSHA standards for all phases of the job
• Setup and troubleshoot various video codecs / video teleconferencing systems
• Travel to various job sites required
• Effectively communicate with employees, customers and colleagues
• Ability to use hand and power tools in a safe and efficient manner
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Ability to manage small to medium projects
• Ability to solder & crimp connectors
• Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards

Education and / or Experience

Skills Required

Crestron, Routers, Basic Computer Knowledge, Video Codecs, Firmware, AMX