Arokee Online Solutions - Business Analyst
Arokee Online SolutionsBangalore1 day ago
Job descriptionBreak down requirements into functional & non-functional specifications. Perform gap analysis between current state and target solutions. Write detailed Functional Specification Documents (FSD) and System Requirement Specifications (SRS). Translate business needs into API contracts (REST / GraphQL) including endpoints, request / response structures, authentication methods. Define data models, entity relationships, and DB schema requirements. Document integration requirements for third-party systems such as : Analytics / Data Pipelines (Snowflake, Firebase, Postgres). Create sequence diagrams, system context diagrams, and data flow diagrams to ensure clarity. Convert requirements into user stories, epics, and acceptance criteria in Jira. Maintain a Requirements Traceability Matrix (RTM) to map requirements to deliverables. Ensure sprint goals align with backlog priorities and technical feasibility. Work closely with UX / UI designers to validate wireframes against business rules. Support development team by clarifying requirements, edge cases, and dependencies during sprints. Define acceptance criteria for each feature. Collaborate with the QA team to create test scenarios and test data sets. Validate APIs using tools like Postman / Insomnia to confirm contract adherence. Participate in end-to-end system testing and validate integrations. Lead User Acceptance Testing (UAT) cycles with business stakeholders. Capture compliance and security requirements (GDPR, HIPAA-lite, CCPA, SOC2). Define audit logging, role-based access (RBAC), and data protection needs. Ensure proper data governance documentation (PII handling, encryption requirements). Business Requirement Document (BRD). Functional & System Requirement Specifications (FSD, SRS). API & Integration Specifications (Swagger / OpenAPI where applicable). Data Flow & Entity Relationship Diagrams. Requirements Traceability Matrix (RTM). UAT Test Plan and Sign-off & Skills : Experience : 5 to 8 years as a BA in software product / enterprise application projects. Strong understanding of APIs (REST, GraphQL), JSON, XML. Familiarity with databases (Postgres, MySQL, Firebase, Snowflake). Exposure to CI / CD environments (GitHub Actions, Jenkins, Terraform basics). Hands-on with API testing tools (Postman, Swagger). Ability to create technical diagrams (UML, ER diagrams, sequence diagrams). Domain Knowledge (Preferred) : CRM systems, web / mobile portals, SaaS platforms, third-party API integrations (payments, messaging). Methodologies : Agile / Scrum, sprint planning, backlog : Jira, Confluence, Lucid chart, Figma, MS Visio. Strong documentation, stakeholder management, and problem-solving abilities. Prior experience in multi-project delivery setups (e.g., POD models). Knowledge of cloud environments (AWS / GCP / Azure). Exposure to data compliance & security frameworks. Basic SQL querying and ability to validate backend data.
Description :
We are looking for a Business Analyst (BA) with strong technical acumen to partner with stakeholders, solution architects, and delivery teams.
The BA will drive requirements discovery, system analysis, API / data integration specifications, and UAT coordination for enterprise-grade CRM, portal, and mobile application solutions.
This role requires someone who can comfortably switch between business workflows and technical details, ensuring solutions are well-defined, feasible, and aligned with product roadmaps.
Key Responsibilities :
- Requirement Discovery & Analysis
- Lead workshops with business stakeholders to capture needs, KPIs, and workflows.
- Analyze end-to-end processes such as :
1. CRM workflows (lead ? opportunity ? closure ? invoicing).
2. Web / mobile app workflows (job / service booking, enrollment flows, compliance checks).
3. Payment, communication, and data integration flows.
Technical Requirement Specification :
1.Payments (Stripe / ACH).
2. Communications (Twilio, WhatsApp APIs).
3. CRM / ERP (HubSpot, QuickBooks, Salesforce).
Backlog & Delivery Alignment :
Quality Assurance & Testing Support :
Governance & Compliance :
Key Deliverables :
Technical Skills :
Soft Skills :
Nice to Have :
(ref : hirist.tech)
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Solution Analyst • Bangalore
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