Manager - Quality

Role & responsibilities :

• Responsible for managing Customer complaint across all PLs / All location (Home Electrical)
• Responsible for Driving RCA and corrective action across all PLs
• Work with Plan Quality Heads and Vendor Quality Heads of PL (Home Electricals)and drive improvement actions
• Drive QA Initiatives PFMEA / DFMEA / Control Plans and
• Horizontal deployment of the actions and the lesson learnt across all manufacturing locations
• Process standardization Deploy the key SOPs Quality control plans, for critical processes to ensure uniformity
• Audit Management – Manage corporate Quality audits at defines frequency and address all non conformities
• Drive Key improvement projects – Analyze the data of CoPQ and PPR – identify key projects and drive the same across manufacturing locations

Skills Required

Quality management and assurance, Customer complaint handling and RCA, Process standardization and continuous improvement, Vendor and plant quality collaboration, Audit and compliance management, Analytical and problem-solving skills