Voice Recruitment Specialist

Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Talent Acquisition / Recruitment!

Locations : Bangalore (Interview), Job Locations : Bangalore

Walk-In Dates : 15th October 2025

Time : 10 : 00 AM to 2 : 00 PM

Venue : Infosys BPM Hiring Center

785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka

Landmark : Sindhoora Convention Center.

Mode : 100% Work from Office (WFO)

Job Summary :

The Recruiter will be responsible for sourcing, attracting, and hiring top voice / semi voice talents for Infosys BPM. This role requires a deep understanding of voice assessment tools, international voice quality, CEFR scores and understanding the blended process (Chat and voice). Also, it is good to have knowledge in emerging and high-demand areas like multiple chat windows and typing test. Excellent communication skills and the ability to manage the recruitment process from start to finish are essential.

Responsibilities / Requirements :

• Must have minimum exp range 2+ years in respective area / domain of recruitment-international voice and semi voice process.
• Source and attract candidates with expertise in bulk hiring for customer service and service desk roles (voice and semi voice) through various channels including job portals, social media, and professional networks.
• Conduct initial screenings and interviews to assess soft skills and cultural fit.
• Conducting the hiring event, job fairs, walk-in etc.
• Collaborate with hiring managers to understand their staffing needs and develop effective recruiting strategies.
• Manage the full-cycle recruitment process including posting job ads, reviewing resumes, voice assessments (Versant / Svar / CRT / SHL etc), scheduling interviews, and extending offers.
• Must have experience of hiring FTE / FTR talents.
• Maintain and update the applicant tracking system (ATS) with candidate information and recruitment progress.
• Build and maintain a pipeline of qualified candidates for future openings in critical international voice requirements
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines.
• Provide a positive candidate experience throughout the recruitment process.
• Shift - General
• Location Bangalore
• Clearing Online Assessment (SHL Talent Central Communication Assessment) Mandatory
• Education : Bachelor's degree in human resources, Nay (No Diploma)

Mandatory Documents to Carry

Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.

How to Attend the Walk-In

Why Infosys BPM?

Come build your career with Infosys BPM. Let's grow, together.

We cant wait to meet you!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers