Network Support Engineer - TAC

Hi Canddiate,

Good day !

Please find the below job description,

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Position : L1 Engineer (DDI)

Experience : 2 5 years

Job Location : Bangalore

Job Responsibility

• 2+ years of experience in a Technical Support role assisting customers via phone and ticketing systems
• Solid understanding of TCP / IP, DNS, DHCP, and other Layer 2 / 3 networking concepts
• Strong verbal and written communication skills with the ability to convey technical issues clearly
• Proven ability to troubleshoot and resolve technical issues independently
• Customer-centric mindset with a strong focus on service excellence
• Bachelors degree in computer science, Engineering, or a related field—or equivalent hands-on experience
• Self-starter and effective team player with the ability to multi-task in high-pressure, fast-paced environments

Desired Skillset :