Inbound Call Center

Responsibilities :

Answer incoming calls and respond to customer inquiries.

Make outbound calls to follow up with customers or promote services / products.

Provide accurate information regarding products, services, or policies.

Resolve customer issues and complaints efficiently and professionally.

Record call details and maintain customer interaction logs.

Follow communication scripts and adhere to company policies.

Escalate unresolved issues to the appropriate department or supervisor.

Key Skills

Microsoft Office,Good Communication,Multitasking

Employment Type : Full-time

Department / Functional Area : Contract Management,Financial Planning,Procurement Management,Cost Estimation

Experience : years

Gender : Female

Vacancy : 1

Monthly Salary Salary : 8000 - 9000