Center Manager

Center Manager Indoor Amusement Center

Location : Delhi NCR

Position Type : Full-Time

About Us : SkyJumper Sports and Amusements Pvt Ltd is the fastest growing Indoor Amusement Center chain that brings fun excitement and memorable experiences to families and friends. We pride ourselves on delivering high-quality service under the brand name SkyJumper Trampoline Park and SkyJumper GoBananas across 18 locations within 13 cities with attractions that include Trampoline Park Soft Play Bowling Laser Tag and more. As we expand we are looking for a motivated and experienced Center Manager to oversee all aspects of our outlet and lead the team to success. Job Overview : The Center Manager will oversee all aspects of operations for a single outlet ensuring smooth dayto-day management of activities staff and customer interactions.

This role requires a hands-on leader who can balance customer service team management and operational efficiency while maintaining the highest standards of safety and quality.

Key Responsibilities :

• Daily Operations : Oversee and manage all activities equipment and resources to maintain a seamless and efficient operation.
• Customer Service Excellence : Ensure every guest has a positive experience by handling any concerns promptly and maintaining high customer satisfaction.
• Team Management : Recruit train schedule and motivate a team of floor staff including shift supervisors and part-time employees fostering a positive and collaborative work environment.
• Sales and Revenue Management : Drive revenue growth by managing ticket sales promotions upselling opportunities and cross-selling within the center.
• Inventory and Maintenance : Oversee stock levels equipment upkeep and daily maintenance coordinating with vendors as necessary to ensure the center is fully operational and visually appealing.
• Health & Safety Compliance : Maintain a safe environment for both guests and staff adhering to all health and safety regulations and ensuring all safety protocols are followed.
• Event Management : Work with marketing teams to plan and execute events seasonal activities and special promotions to boost engagement and foot traffic.
• Reporting and Analytics : Track daily weekly and monthly performance metrics including sales guest feedback and staff performance and provide regular reports to senior management.
• Qualifications :
• Bachelor s degree in Hospitality Business or a related field (preferred but not required).
• 3 years of experience in management ideally within the retail hospitality or entertainment sector.
• Strong leadership skills with experience in team development training and performance management.

operations,operations management,sales management,hospitality service,health & safety compliance,customer service,team management,event management,inventory management,health and safety compliance,reporting and analytics

Key Skills

Children Activity,Feed,ASP.NET,Corporate Strategy,Health And Safety Management

Employment Type : Full Time

Experience : years

Vacancy : 1